![]() ![]() Requirement: A Windows 10 Installation Media (USB or DVD). How to Clean Install Windows 10 on a BitLocker Protected Computer (FIX: Cannot Install/Refresh Windows 10 – Drive is Locked with BitLocker.) In this tutorial you 'll find instructions on how to resolve the following problem when trying to install Windows 10 or to reset a Windows 10 device at its factory default state: "The drive where Windows is installed is locked. If you don't have the BitLocker Recovery key or the BitLocker password to unlock the system drive C:, or the BitLocker key is not accepted, then the only option you left (unfortunately), is to fully erase the drive and to perform a clean Windows installation. When a Windows 10 device (laptop or PC) is protected with the BitLocker, then the only way to access its contents or to reset the device (by using the "Reset This PC", "Refresh your PC" features), or to reinstall Windows, is to unlock the operating system drive C: by using the BitLocker Recovery Key or the BitLocker password. This article contains step by step instructions on how to remove BitLocker Protection on the system drive C: in order to be able to clean install Windows 10 on a BitLocker protected computer, if you don't have the BitLocker Recovery key or the BitLocker password or if you cannot unlock the BitLocker drive for any reason. ![]()
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